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Senior Vice President of Operations

Position Summary

The Senior Vice President of Operations provides leadership for multiple transition projects, while actively supporting the business unit in areas of the Strategic Plan: People and Leadership, Operations Excellence and Client Satisfaction, Profitability and Marketplace Issues. This role is a broadly collaborative role requiring strong partnerships with the business unit leaders and the President.


  • In conjunction with the President, he/she will develop, implement, drive, strengthen, and monitor the company’s short-term and long-term strategies, business plans, culture, deliverables, and overall goals.
  • Overall responsibility for the regional leaders operational performance, including complete profit and loss responsibility
  • Ensure that project teams meet performance expectations client service, budget, schedule and profitability
  • Develop and implement business unit vision and strategy and drive profitable growth in alignment with overall corporate strategy and goals
  • Build and align culture within business unit to effectively recruit, develop, engage and retain top talent
  • Foster teamwork and community across the business unit
  • Carry out leadership responsibilities in accordance with Branch’s policies and applicable laws

Duties/Responsibilities Cont.

  • Champion for commitment to process adherence and continuous improvement
  • Performance Management of team members including annual performance appraisals, disciplinary actions, and addressing complaints and resolving personnel problems
  • Consistently check in with project team members to ensure team expectations are understood, safety expectations are maintained, project quality goals are met and overall operational/financial project status is known.
  • Support Preconstruction with subcontractor solicitation, pre-qualification and subcontract negotiations
  • Review monthly owner project status reports, as required
  • Be the champion for exceptional safety management
  • Ensure a culture of high quality is maintained in delivery of our services and projects
  • Embody our core purpose and values
  • Assist in developing service models for competing nationally and in market-specific areas
  • Review and report quarterly client satisfaction results


  • Bachelor’s degree, preferably in Construction Management, Engineering or Business
  • 15+ years of experience in the construction industry along with 10+ years of experience of business development and/or project management
  • 5+ years of experience in a senior operations manager capacity
  • 5+ years of experience in a P&L leadership capacity with involvement in capital and technical project execution
  • Experience driving strategic growth in P&L leadership capacity
  • Key market knowledge of commercial construction, including municipal, higher ed, K-12 and healthcare.  Additional market experience is a bonus
  • Proven track record with large client program management, pursuit execution, and multidisciplinary team management.
  • Strong team-building skills
  • Excellent computer skills with Microsoft Office, Accounting/Financial Reporting Software (experience with Vista, Adaptive & WIP Analytics a plus) Project Management Software (experience with Procore a plus), Bluebeam, and scheduling software
  • Experience with CCIP, OCIP, and SDI programs a plus


Job Knowledge
Product Knowledge
Strategic Thinking/Management
Assembling Talent
Assessing and Understanding People
Building and Supporting Teams
Leveraging Opportunities
Making Accurate Judgments and Decisions
Ownership and Accountability
People Development


Regular travel throughout the organization’s various geographic regions

Supervisory Responsibility

This role supervises several projects and teams within the Richmond Region.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear.  The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

Office days and hours are Monday through Friday, 8:00 a.m. to 5 p.m.

AAP/EEO Statement

It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Nearest Major Market: Richmond